Privacy Policy

011. Information we collect

When you visit this website, we may collect the following types of information:

• Device information: device model, operating system version, and unique device identifiers (such as Android ID, OAID, anonymous IDs, etc.);
• Log information: including IP address, access time, page views, clickstream, and similar usage data;
• Information you actively provide: for example, the name, email address and inquiry details you submit when contacting us at support@lightwards.cn.

022. How we use your information

• To provide, maintain, improve and enhance the website and services;
• To respond to your inquiries and requests, and to handle customer-service needs;
• To safeguard accounts and systems, and to prevent fraud and abuse.

033. Sharing and disclosure

We do not sell your personal information. We may share your information only in the following cases, within the scope permitted by law or reasonably necessary:

• With your prior explicit consent;
• When required by law, regulation, or competent authorities;
• With vendors who perform operations, customer support or compliance services on our behalf, subject to standards no less protective than this policy.

044. Retention and storage

We retain personal information only for as long as necessary to fulfill the purposes described in this policy. After the retention period expires, we will delete or anonymize the information in accordance with applicable law.

055. Your rights

• Access & correction: you may request to learn about, correct, or delete the personal information we hold about you;
• Withdraw consent: you may withdraw any previously granted consent at any time;
• Complaints: you have the right to lodge a complaint with the relevant regulatory authority.

066. Policy updates

We may revise this policy from time to time as our business, laws or regulations evolve. The revised policy takes effect once posted on this website; please review it periodically.